• Staff can post announcements in the forum, such about outages, which clients can read even if their email isn't working (as long as the forum isn't on the same server as clients' sites).
• Clients can help each other with questions about hosting (e.g., about email setup or problems) and save your support staff time.
• Clients can help each other with web development questions and provide feedback on each other's sites.
• Clients can read answers to previous questions that they may also have and thus get answers faster without asking the same questions again.
• The company owner and staff can interact with clients in a forum atmosphere, develop better working relationships, and have fun together.
• Clients can help each other with questions about hosting (e.g., about email setup or problems) and save your support staff time.
• Clients can help each other with web development questions and provide feedback on each other's sites.
• Clients can read answers to previous questions that they may also have and thus get answers faster without asking the same questions again.
• The company owner and staff can interact with clients in a forum atmosphere, develop better working relationships, and have fun together.
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